Once an online order has been successfully placed, and the checkout process is completed, along with the receipt of the order confirmation, it is important to note that modifications to the order are not feasible. However, in cases where prompt action is taken to contact our dedicated support team, there exists a possibility that we may be able to accommodate order adjustments prior to the commencement of the shipment process at our warehouse.
To establish contact with our support team, we offer two convenient methods:
1. WhatsApp: You can reach out to us directly via WhatsApp at +97(156) 391-1241. Our team will be ready to assist you promptly.
2. Support Ticket Submission: Alternatively, you can submit a support ticket by visiting the following link: [Support Ticket Submission] (https://support.gymsox.co/support/tickets/new). When using this method, please ensure that you provide your order number in the ticket submission to help us identify and process your request efficiently.
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